PRAISE LICE LIFTERS!!!Of course when I got the call from the school nurse, every pore on my back popped out a bead of sweat and my scalp was just itchy all over. In a panic, I called and was assured that my son could be seen right away. Upon entering the facility, all worries dissolve. I was reassured that I WASN’T a nasty-stank-nasty mom and these things happen more often than one thinks! There were plenty of books on all reading levels, so that the children can fully understand what’s happening to them and to not feel bad for it in ANY kind of way. The staff was BEYOND THOROUGH with my son’s hair. We were, offered snacks, refreshments, Netflix and my son was just as happy as a clam, playing his hand held game as she worked on my son’s hair.Being a woman of color, I thought MY coif was going to be a challenge, but they were gentle and BEYOND THOROUGH. This lady knows hair and her subject matter VERY WELL. She was a wellspring of knowledge and advice when it came to getting your home up to snuff to confirm these uninvited guests are no longer habituating in your domain.Post-treatment instructions were simple to follow and you get plenty of product.Needless to say, not only are we lice free, but I was able to get a full refund through my health insurance.